Urgent Help

Urgent Help

If you’re experiencing a mental health crisis and are having thoughts of death, self-harm, or suicide, please do not delay getting in touch with a 24/7 Crisis Support Service.

If your life is in danger, dial 000

THIS WAY UP IS NOT A CRISIS Support SERVICE

Where to Seek Help in a Crisis

While it is our mission to help people learn to deal with anxiety, depression and related illnesses, we are not equipped to provide urgent help if you are dealing with a crisis. If you require urgent assistance, please don’t wait. Seek help immediately from your health care professional or explore the resources and support services below.

Lifeline Australia

Lifeline is staffed by volunteer telephone crisis supporters who are ready to take calls 24/7.

Call 13 11 14

Visit Website

Carers Australia

Counselling, emotional and psychological support services for carers and their families.

Call 1800 242 636

Visit Website

Relationships Australia

Relationship support services for individuals, families and communities.

Call 1300 364 277

Visit Website

NACCHO

National Aboriginal Community Controlled Health Organisation.

Call 02 6246 9300

Visit Website

Suicide Callback Service

Free, professional 24/7 telephone and online counselling to people who are affected by suicide.

Call 1300 659 467

Visit Website

Mensline Australia

Supports Australian men and boys dealing with family and relationship difficulties. 24/7 telephone and online support.

Call 1300 789 978

Visit Website

Beyond Blue

Telephone and online support for those experiencing depression or anxiety.

Call 1300 22 4636

Visit Website

Butterfly Foundation

Information, counselling and treatment referral for people with eating disorders.

Call 1800 33 4673

Visit Website

Kids Helpline

Free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Call 1800 551 800

Visit Website

1800 RESPECT

Counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Call 1800 737 732.

Visit Website

Open Arms

Veterans & Families 24/7 Counselling and support services.

Call 1800 011 046

Visit Website

QLife

Australia-wide anonymous, LGBTI peer support and referral services.

Call 1800 184 527

Visit Website

Keep Calm, Stay Safe

It is common to experience suicidal thoughts when going through a challenging time.

We put together a step-by-step guide for managing suicidal thoughts and making a plan to keep yourself safe.

Download the ‘Keep Calm, Stay Safe’ guide below to map out the steps you can take to protect yourself.

DISCLAIMER

THIS WAY UP IS BASED IN AUSTRALIA AND IS NOT A CRISIS SUPPORT SERVICE.

We are not able to respond to e-mails, calls, or messages on social media outside of business hours (Monday – Friday, 9am – 5pm AEST) or the NSW public holidays.

Please be aware that we cannot provide tailored clinical advice. For specific questions related to your circumstances, please speak with your local GP or mental health professional who can help to assist you further.